A highly regarded New Zealand owned technology company is seeking a highly competent Lead Microsoft Dynamics 365 Technical Consultant who can work independently and as part of a team. You will join one of the most experienced Microsoft Dynamics 365 teams in New Zealand, managing many interesting and challenging projects.

This is also a customer-facing role, and you must be able to demonstrate thorough technical knowledge of Microsoft Dynamics 365, with a specific focus on the Customer Engagement range of products, including Field Service modules.

As a Dynamics 365 Consultant – Field Service, you will utilise your in-depth Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement (CE), Field Service, and Power Platform based solutions to solve complex business problems. You will primarily focus on leveraging your experience to design and implement Dynamics 365 CE, Field Service, and Power Platform solutions on complex projects in medium to large enterprises.

Job Responsibilities

• Leverage your Business Analysis and Industry expertise to conduct Business Process Analysis, capture Business Requirements, design, configure and implement Dynamics 365 solutions with a focus on Field Service solutions
• Design technical solutions for Dynamics 365 CE, Field Service, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate), and Dataverse.
• Implement Marketing Automation, Sales, Customer Service, and Connected Field Services
• Configuration of Dynamics 365 Field Service RSO (Resource Scheduling Optimization)
• Configuring and setting up Field Service mobile app.
• Liaise effectively between customers, IT staff, and business partners to ensure high-quality and timely resolution of customer issues.
• Research customer issues that may be non-standard to offer solutions.
• Excellent understanding of Dynamics 365 Accelerators and ISV solutions
• Assist the project team with solution documents when required

Skills and experience

• 10+ years’ experience configuring, developing, and delivering Dynamics 365 implementations
• Demonstrable, strong technical understanding of Power Platform and Dataverse solution delivery
• Understanding and ability to design, build and implement PCF controls
• Understanding and ability to design, build plugins in C# and JavaScript/TypeScript
• Knowledge and experience in delivering Power Apps and Power Apps Portals preferred
• Knowledge and experience with Azure DevOps is preferred
• Knowledge and experience with data migration tools and SSIS is preferred
• A comprehensive understanding of the full SDLC is required
• Good business acumen skills
• Excellent analytical and problem-solving abilities
• Previous consulting experience liaising with customers is preferred
• Excellent interpersonal skills and communication skills
• Team players who are highly customer focused
• Proven experience with the delivery of high-quality solutions according to set timelines and budgets is essential

Join a creative, stimulating, and inclusive work environment that encourages participation and innovation, with many opportunities for professional growth. Their team of circa 300 is dispersed all over New Zealand, with offices in Auckland, Tauranga, Wellington and Christchurch. Work alongside some of the best and brightest in the industry.

They currently provide the following benefits to ensure your professional development and personal wellbeing:

• Professional growth and learning opportunities
• A competitive salary (commensurate with experience)
• Fully subsidised medical insurance for employees
• Heavily discounted medical insurance for immediate family of employees
• Enhanced parental leave payment – salary top-ups plus return-to-work incentive
• Hybrid working model
• Volunteer days
• Internal Referral Incentive
• Staff Assistance Programme
• Annual Flu injections
• Sick leave from your first day on board
• Remote working options where practical and mutually agreed
• Daily fresh fruit basket, coffee machine, wide selection of teas and biscuits in all of our offices.

We welcome applications from candidates overseas.

For further information on this position, other live opportunities and the Microsoft Technology market in New Zealand please contact me today to arrange a confidential chat.

Todd McKenlay: todd@jmsearch.co.nz / +64 21 245 9299

JM global search are the leading New Zealand based consultancy specialising in search & selection of Microsoft Technology professionals throughout New Zealand, Australia and UK.

We are acting as an employment company in relation to this vacancy.